Refund policy
Shipping, Cancellations, and Refunds
Because our books and products are printed and fulfilled specifically for each order, all sales are final once the business day on which the order was placed has ended.
Order Cancellations
Orders may be cancelled on the same business day they are placed, provided the cancellation request is received before the order has entered production or fulfillment.
To request a cancellation, please contact us through our contact form as soon as possible and include your order number.
Once the business day has ended, orders can no longer be cancelled, returned, or refunded.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact us through our contact form within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Photos showing the damage, defect, or incorrect item
We will review the issue and, when appropriate, arrange for a replacement or refund at no additional cost to you.
Digital Products
Digital downloads, ebooks, printables, and other digital products are non-returnable and non-refundable once purchased or delivered.
Custom & Bulk Orders
Custom, personalized, and bulk orders are final sale and cannot be cancelled once production has begun.
Refund Processing
Approved refunds will be issued to the original payment method. Please allow up to 7 business days for the refund to be processed after approval. Your financial institution may require additional time for the refund to appear on your account.
Digital Products Terms of Use
For terms governing ebooks and digital downloads, please see our Digital Products Terms of Use.